–
How do I upload a large file?You can click on “ORDER | TRANSLATE” on the top of the menu and upload your file(s), get an immediate quote and order your translation. If you have large files you can simply email them to [email protected] or you can use a Wetransfer.com to send large files that your email browser can not handle. You will receive a reply to your request, including a quote and timeframe for completion from one of our project managers.
–
I have an ongoing project, what do I do?If you are a corporation and have an ongoing project: translation, editing, DTP, your campaigns, multilingual brand management, etc., we will register your account, you will receive an account number and login information. This will allow you to simply upload your projects to be worked on, manage them, have them translated by our translation and language professionals. You can email us with your specific translation or language service needs including your documents and we will contact you immediately to discuss details. You are also free to call us at 1-866-201-2921.
–
Are my documents kept confidencial?Absolutely. We keep all information, documents, translations confidential, this is our work ethic and it is important to us that clients trust us.
–
Who is Lingua Company?Lingua Company is a leading global translation services provider and multilingual language concierge for all industry types focusing on customized language services for corporations. We now specialize in multinational corporate and large ongoing translation projects. Lingua Company is a person-to-person human translation service. The concept of our new site to make it simple and easy to use, to allow clients to click, upload, check out and receive translation within the shortest time possible.
–
How long does it take to get my translation?Depending on the length and complexity of your project, it can take anywhere from 24 hours to 5-7 business days. At the time of your project inquiry or quote request you will be given an approximate timeframe. If you have a specific deadline to meet make sure you specify that and we will prioritize your project making sure that we do our best to meet your deadline. We understand the fast paced world we live in, time is money, by meeting every single deadline, we will not compromise the quality of the job.
–
Multiple languagesWe can translate your occurrent into literally all commercial languages. You are more than welcome to email us ([email protected]) your project with the listed languages or you can use our order/translate form and mark all languages needed.
–
Ongoing corporate project?Most of our projects are ongoing. One project manager is assigned to each project and will carefully listen to what needs to be done, will ensure that all translation steps are carried out and will keep you updated on the process. Please email us with your larger/ongoing project questions.
–
How do I pay for the services?We created a simple form, click on “Order | Translate” where you can simply upload your documents, choose languages and options, get an immediate quote and check out. Payment can be made by credit card, corporate check or PayPal, depending on the status of your account or the original agreed payment method.